Zoomcar Launches Trip Protection For Safer Rides In India, Benefiting Tourists And Locals Alike

Published on December 27, 2025

In a significant move to improve security and trustworthiness, Zoomcar, a major auto-sharing platform in India, has introduced a new feature called Trip Protection. This project, which was made possible through a collaboration with Universal Sompo General Insurance, is intended to cover the dangers of trips by both vehicle owners (who rent them out) and users (who rent them in). Not only does the rollout emphasize Zoomcar’s promise to get a safer journey, but it also provides great opportunities for tourists who intend to visit India through peer-to-peer car rentals. The Trip Protection function is expected to give users peace of mind, thus making the situation easier for both locals and international visitors.

Trip Protection: A Game-Changer for Hosts and Guests

With the growing popularity of peer-to-peer car-sharing services in India, Zoomcar’s Trip Protection feature addresses some of the key concerns for both hosts and guests. For hosts, the risk of vehicle damage during rentals can often lead to unforeseen repair costs. However, Trip Protection now offers major relief by providing coverage for accidental vehicle damage, ensuring hosts are not financially burdened by repairs. The process is handled seamlessly through authorised service partners who manage the repair work, enabling hosts to return their cars to service quickly without hassle.

Guests, on the other hand, can benefit from increased transparency and trust. The Trip Protection cover ensures that if any damage occurs, the guests are not left facing unexpected expenses or complicated claims. For tourists, this added layer of protection allows them to focus on enjoying their travels, knowing that support is readily available should anything go wrong. Whether it’s an impromptu road trip or a scenic drive through India’s picturesque landscapes, the added protection ensures a worry-free experience.

How Does Trip Protection Work?

Zoomcar’s Trip Protection feature is backed by Universal Sompo General Insurance, with a contractual liability policy that covers both accidental damage and any associated repair costs during the trip. This comprehensive approach to car-sharing is aimed at simplifying the process of damage resolution. The partnership with Universal Sompo ensures that repairs are carried out swiftly and efficiently by authorised service centres, minimising downtime for vehicles.

This feature not only protects the interests of vehicle owners but also safeguards the experiences of guests. Guests can drive with confidence, knowing that in the rare event of an accident, the protection plan will cover the repair costs and manage the process without burdening the guest or host with complicated procedures.

Tourists Can Now Explore India with Confidence

The launch of Trip Protection is a welcome move for international tourists who are increasingly turning to car-sharing services for convenient, cost-effective transportation. Whether they are planning a road trip through the vibrant streets of Delhi, exploring the backwaters of Kerala, or embarking on a scenic journey through the hill stations of Himachal Pradesh, tourists can now rent a Zoomcar with the assurance that they are covered in case of accidental damage.

In the past, many tourists hesitated to opt for car-sharing services due to concerns over the safety of the vehicle and the complex liability structures. With the introduction of Trip Protection, these concerns are alleviated, making Zoomcar a more attractive option for those seeking a hassle-free travel experience across India.

Zoomcar’s Commitment to Safe and Reliable Mobility

Zoomcar’s CEO, Deepankar Tiwari, highlighted that Trip Protection is part of the company’s long-term strategy to foster a safer and more trustworthy mobility ecosystem. The Trip Protection feature is designed to bring peace of mind to both car owners and guests, which in turn will drive more people to embrace car-sharing as a reliable form of transportation.

The collaboration with Universal Sompo General Insurance underscores the importance of building trust within the shared mobility space. By ensuring that both hosts and guests are protected from accidental damages, Zoomcar is paving the way for a future where peer-to-peer car rentals become a mainstream and reliable option for everyday transportation.

A Step Toward India’s Shared Mobility Future

The launch of the Trip Protection feature is also an important step towards the broader goal of creating a secure, scalable, and sustainable shared mobility ecosystem in India. As the country moves towards a future where shared transportation plays a larger role in the mobility landscape, Zoomcar’s commitment to enhancing safety through initiatives like Trip Protection sets a valuable precedent for the industry.

India’s urban centres are experiencing rapid growth, and with that comes an increasing demand for sustainable and cost-effective transportation solutions. Car-sharing services, supported by comprehensive protection plans, provide a viable alternative to traditional car ownership, especially in cities with high traffic congestion. For tourists and locals alike, this service offers a way to enjoy the freedom of private transport without the associated costs and responsibilities.

Bottom Line

Zoomcar’s Trip Protection launch marks a pivotal moment in the evolution of car-sharing services in India. With its strong backing by Universal Sompo General Insurance, the feature brings much-needed security to vehicle owners and guests, reinforcing Zoomcar’s commitment to trust, transparency, and safety. As more tourists flock to India, this feature will prove invaluable, providing both domestic and international users with peace of mind as they navigate the country’s diverse and dynamic regions. Whether for a local adventure or a tourist expedition, Zoomcar’s Trip Protection ensures that every journey is a safe and reliable one.

The incorporation of Trip Protection into Zoomcar’s offerings has not just made its service more attractive to visitors but also solidified its leadership in the Indian shared mobility market that is undergoing changes. This step is a major contributor to the establishment of a more responsible and widely accepted mobility ecosystem that is advantageous to all parties involved the tourists visiting India and the owners who rent their cars.