Monday, February 19, 2024
American Express Global Business Travel secures Travel Agent Licence from Rail Delivery Group, enhancing UK rail for businesses & promoting green travel.
American Express Global Business Travel (Amex GBT), a prominent provider of software and services for travel and expense management, has been granted a Travel Agent Licence (TAL) by the Rail Delivery Group (RDG), a leading organization in the UK’s rail industry. This accreditation enables Amex GBT to offer an expanded selection of National Rail products to its business clients, encompassing duties related to sales, refunds, and customer support.
Rachel Tonge, Vice President SME client management EMEA at Amex GBT, said: “Rail is an increasingly important lever for our customers to manage their travel programmes – from carbon emissions to traveller wellbeing and cost of trip. Gaining an RDG Travel Agent Licence means we can invest more in rail retailing, increase our advocacy for the industry, and better meet our customers’ needs around sustainability, well-being and rail buying strategies.”
Paul Bowden, Commercial Director at Rail Delivery Group, said: “We believe business travel is better by rail and we welcome Amex GBT’s increased focus on rail as the most sustainable mode of travel, as well as their strong commitment to improving customer experience.
“At RDG, we want to make it as easy as possible for businesses to make rail their first choice. We have significantly increased our engagement with the business travel community and value our strong relationship with Amex GBT.”
Since 2021, Amex GBT has collaborated with RDG to enhance the customer experience and encourage the integration of rail travel into corporate travel plans. Moreover, Amex GBT is actively involved in the Green Travel Pledge, an initiative by RDG aimed at delivering detailed emissions data for national rail travel, underscoring their commitment to sustainable travel solutions.
Saturday, April 27, 2024
Saturday, April 27, 2024
