Cloud5 partners with PureHD for enhanced hotel entertainment

Thursday, December 7, 2023

Cloud5 Communications, a prominent IT solutions and services provider catering to over 5,000 hotels across the Americas, has officially announced a strategic collaboration with PureHD. Renowned for its digital, high-definition, interactive streaming solutions in the hospitality sector, PureHD will join forces with Cloud5 to introduce an array of offerings, including in-room entertainment, on-demand streaming, and free-to-guest television. This expansion complements Cloud5’s existing portfolio of award-winning High-Speed Internet Access (HSIA) and telecommunications solutions.

The partnership seamlessly integrates PureHD’s comprehensive entertainment options with Cloud5’s renowned support and logistics capabilities, ensuring customers benefit from cutting-edge technology supported by Cloud5’s consistently top-rated service. With the hospitality industry increasingly seeking ways to streamline their IT infrastructure, Cloud5’s new “triple-play” capability—encompassing Internet, Voice, and TV—provides hotel businesses with the convenience of engaging a single provider for a wide range of technology needs.

David Heckaman, Vice President of Product Development at Cloud5 Communications, expressed the value of the collaboration, stating, “By teaming up with PureHD, we are able to offer enhanced value to Cloud5 customers, presenting an opportunity to simplify their IT infrastructure and support. PureHD’s purpose-built solutions for hotels align seamlessly with the Cloud5 brand, and we are eager to extend the benefits of this partnership to hoteliers throughout the industry.”

Based in Sudbury, Massachusetts, PureHD is a trusted provider serving the HD TV and interactive streaming requirements of major hotel brands, with a presence in over 750 properties across the U.S. and Canada.

Thomas Pullen, CEO at PureHD, highlighted the shared commitment to superior service and cutting-edge technology between Cloud5 and PureHD, stating, “We are excited to collaborate and empower hotels with the TV and entertainment options desired by today’s guests.”

This collaboration marks a significant shift for Cloud5 as it expands its support to cover the entire hotel technology stack. The introduction of Cloud5’s Managed Services division further emphasizes its commitment to providing comprehensive support for all technology-related components crucial for a successful hotel operation.

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