Durban ICC earns five-star rating from tourism grading council of South Africa

 Tuesday, September 19, 2023 


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The Durban International Convention Centre (Durban ICC) is delighted to announce that it has once again been awarded the prestigious five-star rating by the Tourism Grading Council of South Africa (TGCSA). This remarkable achievement underscores the Durban ICC’s unwavering commitment to excellence in the hospitality and events industry.

The TGCSA’s five-star rating is the highest accolade bestowed upon establishments in South Africa’s tourism and hospitality sector. It serves as a testament to the Durban ICC’s dedication to delivering world-class service, exceptional facilities, and memorable experiences to its clients, delegates, and visitors.

Since its inception, the Durban ICC has consistently upheld the highest standards of quality, professionalism, and customer service. This prestigious five-star rating reflects not only the centre’s its role as a catalyst for economic growth in the region its role as a catalyst for economic growth in the region but also its unwavering commitment to sustainability, inclusivity, and innovation in the global meetings and events industry.

Lindiwe Rakharebe, CEO of the Durban ICC, expressed her gratitude for this achievement, saying, “We are immensely proud to once again receive the five-star rating from the Tourism Grading Council of South Africa. This recognition underscores the Durban ICC’s dedication to excellence and its role as a leader in the international meetings and events landscape.”

The Durban ICC’s exceptional physical facilities and commitment to sustainability have been critical factors in securing this prestigious rating. The centre has continually invested in eco-friendly initiatives, community development projects, and partnerships that benefit the local economy.

This five-star rating reaffirms the Durban ICC’s status as a world-class venue for conventions, exhibitions, and events of all sizes and complexities. It stands as a testament to the centre’s commitment to exceeding expectations and its ongoing efforts to set industry benchmarks.

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