InterContinental Hotels Group Launches AirPlay in North American Hotels room to Enhance Guest Experience

Thursday, April 18, 2024

InterContinental Hotels Group (IHG) Hotels & Resorts, a leading force in the global hospitality industry, announced the introduction of AirPlay in its initial phase across select hotel rooms. This feature enables guests to stream content directly and securely from their iPhone or iPad to their room’s TV. AirPlay is now available in over 60 hotels throughout North America, at locations such as the InterContinental Buckhead Atlanta, Hotel Indigo NYC Downtown – Wall Street, and Holiday Inn & Suites Ottawa Kanata.

IHG has become the first hospitality company to integrate AirPlay into its in-room entertainment offerings. This addition offers seamless connectivity, enhancing the guest experience and boosting satisfaction. Guests can connect by scanning a unique QR code that links directly to the hotel’s Wi-Fi network, allowing them to enjoy a personalized entertainment experience. Each QR code is specific to an individual room, ensuring that content remains private and streams exclusively to the LG TV in that room.

Jolie Fleming, Chief Product & Technology Officer at IHG Hotels & Resorts, said: “When people travel, we know they want to take some of the comforts of home with them – whether that’s watching their favorite shows or finishing a movie they started. As the first hospitality company to integrate AirPlay, IHG Hotels & Resorts is leading the way in making the guest experience even more personalized, enabling guests to enjoy content smoothly and securely on their in-room TV. Whether guests are traveling for business or leisure, this offering will undoubtedly become a favorite feature, creating a home-away-from-home entertainment environment like never before.”

IHG Hotels & Resorts reaffirms its commitment to elevating guest experiences through investments in cutting-edge technologies. The integration of AirPlay into hotel rooms not only enriches the guest experience but also generates value for hotel proprietors and streamlines operations through innovative collaborations and solutions.

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