Cologne Bonn Airport Enhances Passenger Experience With New Pharmacy Offering 24/7 Collection Service

Written By: Binoy Mehera

Binoy Mehera

A curious mind driven by a passion for storytelling, I find inspiration in uncovering hidden perspectives, exploring diverse experiences, and shaping ideas into narratives that leave an impact. With three years of experience in journalism and content creation, I have developed a strong instinct for identifying meaningful stories, blending research with creativity, and presenting information in a way that connects with readers. My storytelling journey is guided by a fascination for culture, travel, lifestyle, and the human experiences that define our world. I aim to create narratives that not only inform but also spark curiosity, evoke emotions, and offer audiences a deeper understanding of every story.

See Full Bio

August 12, 2026 3:35 PM

Image generated with Ai

Cologne Bonn Airport has reopened its pharmacy in Terminal 1 and is now providing its services to passengers and travelers again. The pharmacy began its operations on Tuesday, 11 August, and provides passengers with access to commodities and services related to pharmacy and health while in transit.

The reopening strengthens the range of essential services available at Cologne Bonn Airport and provides greater convenience for people who may need medicines, health products or professional pharmacy assistance before or after a journey. Travellers can now purchase everyday pharmacy items without needing to leave the airport or search for nearby alternatives.

The newly reopened pharmacy offers a broad selection of standard products designed to meet common health and travel needs. These include essential medicines, personal care items and other pharmacy-related products that can support passengers during their journeys. The service is particularly valuable for travellers who may have forgotten important items or require last-minute health supplies before departure.

In addition to traditional pharmacy services, the facility has introduced modern solutions to improve accessibility and customer convenience. A self-service vending and collection machine is available around the clock, allowing customers to access selected products and collect orders outside regular opening hours. This 24-hour option provides additional flexibility for passengers arriving late, departing early or requiring assistance beyond standard service times.

The return of the pharmacy adds another layer of passenger-focused infrastructure at Cologne Bonn Airport. Alongside transport connections, retail facilities and passenger services, the reopened facility supports a smoother and more comfortable airport experience.

By combining traditional pharmaceutical support with digital and self-service technology, the pharmacy reflects the airport’s ongoing efforts to provide practical services that respond to the changing needs of modern travellers and the local community.

“We are delighted that, with the new pharmacy, we are bringing back an important service to the terminal,” says Thilo Schmid, Chairman of the Management Board of Flughafen Köln/Bonn GmbH. “Our aim is to continuously develop the infrastructure for travellers and staff at our airport. The new pharmacy is a key component of this and further enhances travel comfort and the quality of the visitor experience at the airport.”

The pharmacy at Cologne Bonn Airport has introduced extended services designed to provide greater convenience, flexibility and healthcare support for travellers, airport employees and residents from the surrounding area. The facility is open seven days a week from 9:00 am to 7:00 pm, including public holidays, allowing customers to access professional pharmacy assistance throughout the week.

Beyond its standard opening hours, the pharmacy offers an additional 24-hour self-service solution through an automated collection and sales machine. This modern facility allows customers to purchase selected products and collect pre-ordered items at any time, creating a more flexible option for people with early morning departures, late arrivals or busy schedules.

The self-service machine provides access to a variety of healthcare and everyday products, including herbal remedies, medical supplies and drugstore items. This service ensures that essential health products remain available even outside traditional pharmacy hours, improving accessibility for the airport community.

Customers who require prescription medicines can also benefit from a convenient digital ordering process. Medicines can be pre-ordered through the “Meine Apotheke” app, via the pharmacy’s official website, or directly at the pharmacy during normal opening hours. Before collection, customers receive a brief consultation to ensure proper guidance and support. Once the order process is completed, the prescribed medicines can be collected from the automated machine at any convenient time.

The pharmacy’s service concept goes beyond providing medicines and healthcare products. It also focuses on health awareness and prevention by offering additional services such as blood pressure consultations. These services help customers monitor important health indicators and receive professional advice while travelling or visiting the airport.

The combination of personal consultation, digital ordering options and 24-hour self-service access reflects the growing demand for convenient healthcare solutions in modern travel environments. By integrating technology with traditional pharmacy expertise, Cologne Bonn Airport’s pharmacy provides passengers and the wider community with a reliable health service that fits different travel schedules and daily needs.

The reopening of the pharmacy strengthens the range of facilities available at Terminal 1 and enhances the overall passenger experience. Whether travellers need urgent health products before a flight, medication collection after arrival or preventive health support, the facility offers a practical solution directly within the airport environment.

“We have specifically tailored our pharmacy to the needs of travellers and airport staff,” say pharmacists Olja Rosengaft and Sepideh Mir Jafari, who run the pharmacy together. “With extended opening hours, digital services and additional health services, we aim to make our customers’ daily lives easier.”