Monday, March 18, 2024
In today’s competitive hospitality industry, direct bookings are vital for hotel chains seeking to maximize revenue and enhance customer relationships. Pai Hotels, a renowned 50-year-old hospitality chain based in Karnataka and Andhra Pradesh, has achieved remarkable success in this regard, scaling 700 monthly room nights through its brand website and booking engine with Simplotel Hotel E-commerce.
Partnering with Simplotel in 2016, Pai Hotels sought to address challenges related to their brand website, booking engine, and customer care. Sunil B M, General Manager at Pai Hotels, lauded Simplotel’s proactive approach, emphasizing that the company goes beyond mere suggestions to truly act as a partner. By promptly addressing concerns and implementing feedback-driven changes, Simplotel has significantly contributed to Pai Hotels’ growth in direct bookings.
Notably, properties like Hotel Pai Viceroy in Jayanagar and Tirupati have witnessed a remarkable surge in online bookings since adopting Simplotel’s solutions. Hotel Pai Viceroy in Jayanagar, for instance, saw a substantial increase from 25 to 180 monthly room nights, attributing 50% of its online business to Simplotel. This success underscores the impact of effective digital strategies in driving revenue and enhancing customer experience.
Sunil B M expressed satisfaction with the user-friendly interface and seamless experience offered by Simplotel’s solutions, emphasizing the importance of a well-designed website and booking engine in attracting and retaining customers. Looking ahead, Pai Hotels aims to surpass the 1,000-monthly-room-night milestone, leveraging Simplotel’s digital marketing expertise to achieve this ambitious goal.
Simplotel Founder & CEO, Tarun Goyal, commended Pai Hotels’ remarkable achievement and expressed optimism about further collaboration to drive growth. With Simplotel’s innovative solutions and Pai Hotels’ commitment to excellence, the future looks promising for both entities in the dynamic hospitality landscape.
Saturday, April 27, 2024
