Paytm Partners with Amadeus for Enhanced AI-Powered Travel

Wednesday, November 15, 2023



To bring in a new era of travel using artificial intelligence (AI), Paytm, the leading payment and financial services firm in India, has teamed up with Amadeus, a leader in global travel technology, in a historic collaboration. By promoting ethical travel options, our strategic partnership seeks to improve the entire consumer experience while also expanding worldwide reach and dependability. An extensive travel platform from Amadeus will be integrated by Paytm, one of India’s leading online travel aggregators, over the course of the next three years, solidifying its position in the travel sector.

This collaboration combines the vast user base of Paytm with the technological know-how of Amadeus, utilizing the advantages of both parties. Providing travelers with a more smooth and effective booking experience—from search to payment—is the main goal. Paytm wants to create a reliable and dependable travel-buying ecosystem by combining Amadeus’s cutting-edge automation and New Distribution Capability (NDC) technology.

Finding the best rates on overseas flights will be made easier for Paytm users thanks to the huge inventory of worldwide flight options available within the Paytm app, made possible by Amadeus APIs. This relationship creates opportunities for Paytm to work with Indian national carriers to provide a single Passenger Name Record (PNR) solution, in addition to improving the user experience.

Importantly, Paytm’s connection with Amadeus APIs guarantees that travelers have a variety of payment choices, such as the certainty of a secure payment gateway, the flexibility of Postpaid and the Paytm Wallet, and the convenience of UPI. The partnership’s dedication to automating travel processes, improving the customer experience, and remaining on the cutting edge of innovation was highlighted by Paytm Travel’s Chief Business Officer, Vikash Jalan.

The joint efforts to offer next-generation solutions suited to fulfill operational demands and inspire confidence in travelers were emphasized by Ramona Bohwongprasert, Senior Vice President at Amadeus. This collaboration shows a commitment to using state-of-the-art technologies to improve traveler experience efficiency and scalability worldwide.

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