Pegasus named best CRS for 2022

Friday, January 14, 2022

Pegasus, a leading global provider of hotel reservations and distribution solutions, has again been named #1 Central Reservation System in the 2022 HotelTechAwards.

This is the third year in a row that Pegasus has won this honor, and the fifth consecutive year that the platform, has been honored in the HotelTechAwards as a leading CRS.

The HotelTechAwards are often referred to as “the Grammys of Hotel Tech” and winners have been selected from more than 200 of the top technology products around the world.

The HotelTechAwards are the industry’s only data-driven awards platform with winners determined not by a handful of judges or popularity votes but by product reviews from a global community of verified hotel technology users across more than 120 countries.

Pegasus also remains the only CRS company in the HotelTechAwards competition to have a verified HTR Global Consumer Support Certification, meaning only Pegasus meets Hotel Tech Report’s rigorous standards for excellence in consumer support.

Reviews from verified users of Pegasus praise the platform’s user-friendly interface, customizable reports, extensive distribution network, and robust features, including Dynamic Pricing Rules and integrated Rate Match and Real Time Ads that help boost direct website bookings.


Reviewers also overwhelmingly commend Pegasus for its customer support, citing that they have the best dedicated technical and client support team who are ready to help 24/7, and that the management team is equally supportive and very helpful during the difficult times of COVID-19.

The ranking process is simple, transparent, and unbiased–judging is based on time tested ranking factors developed specifically for the industry.

Only verified hoteliers with hands-on experience using each product are allowed to participate in the voting process. This means that Pegasus’ users decided the #1 CRS, said Hotel Tech Report CEO, Jordan Hollander.

Being recognized as Best CRS by Hotel Tech Report is especially meaningful this year, as the distinction comes from our valued customers who continue to trust us as their partner during unprecedented times, says Gautam Lulla, CEO of Pegasus.

The HotelTechAwards determine the best hotel software products across every category based on customer feedback and key proprietary data signals such as integration compatibility, organizational health, market share, partner network strength, and customer support quality.

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