Trip.com expands portfolio with Amadeus mobility for enhanced global travel experience

Thursday, March 21, 2024

By integrating Amadeus Mobility into its suite of solutions, Trip.com, an international online travel conglomerate, has expanded its offering of Amadeus content to encompass Mobility on both the Trip.com and Trip.Biz platforms, beyond just Air and Hotel Distribution. This enhancement will leverage Amadeus’ advanced technology and functionality to deliver a more cohesive and comprehensive travel experience for users across each platform.

The partnership with Amadeus Mobility brings significant advantages for both leisure and business travelers by augmenting the array of mobility solutions accessible to them. This includes access to car rental options through Amadeus Cars Web Services, which provides real-time pricing from more than 50 car rental agencies across over 40,000 global locations. Trip.com will now emphasize mobility solutions tailored for leisure travelers, while Trip.Biz, the digital Travel Management Company (TMC) powered by the Trip.com Group, will feature offerings from global car rental services designed to meet the demands of business travelers.

Simon Song, CEO of Car Rental and Ride Hailing, Trip.com Group: “At Trip.com, our goal is to continuously expand in a way that enables us to effectively meet the needs of our customers and improve their shopping experience. We are extremely pleased with our growing relationship with Amadeus – a proven and trusted technology partner.”

This expansion in offerings enables both leisure and business travelers to make more informed choices from a broader selection of products and services provided by global, regional, and local suppliers. This, in turn, is expected to enhance customer satisfaction with the platform and foster greater loyalty. The additional content introduces more options, improved value, and a smoother booking process for all users.

For both Trip.com and its subsidiary Trip.Biz, this announcement marks a crucial development. The inclusion of Amadeus Cars’ comprehensive database into their operations will streamline workflow, open new revenue streams, and offer travelers the seamless experience of planning and booking their travels that is increasingly sought after in today’s market.

Joerg Schuler, Executive Vice President, Hospitality Media & Distribution, Amadeus: “We realize travelers’ needs are changing, and how important it is that Trip.com and Trip.Biz customers have access to all types of travel content, including mobility. We are delighted to help unlock these global travel leaders’ capabilities to serve all travel segments, including business and leisure.”

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