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Viasat to enhance 70 Korean Air planes with high-speed Wi-Fi by 2027

Wednesday, March 20, 2024

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Viasat, Inc., a leader in global satellite communications, has been chosen by Korean Air, the national airline of South Korea, to provide in-flight connectivity for an additional 40 aircraft. This decision follows an earlier commitment by Korean Air to install Viasat’s connectivity on 30 Airbus A321Neos, marking their first venture into in-flight connectivity. With this latest agreement, a total of 70 Korean Air planes will feature Viasat’s high-speed Wi-Fi service, with all installations expected to be completed by the end of 2027.

The inclusion of Viasat’s connectivity across a significant portion of its fleet shows Korean Air’s dedication to enhancing passenger experiences by offering continuous internet access. Passengers aboard these planes will have the luxury of surfing the web, engaging on social media platforms, streaming multimedia content, shopping online, catching up on work, and much more, all from the comfort of their seats. The forthcoming connected aircraft will include 40 Boeing 787s, further expanding Korean Air’s connected fleet.

Kenneth Chang, Executive Vice President and Chief Marketing Officer at Korean Air, said: “Our focus on enhancing passenger experience is crucial to our business – and adding more connectivity to our fleet will be a key step forward in achieving this. Bringing Viasat’s reliable, high-speed connectivity to more Korean Air flights means even more of our valued passengers will be able to benefit from exceptional Wi-Fi onboard.

Don Buchman, Vice President and General Manager, Commercial Aviation at Viasat, said: “Korean Air is a world class airline, and we’re really pleased to be extending our relationship as they continue to innovate to meet passenger demand for quality in-flight connectivity. We know that passengers around the world want to be connected in-flight, and our robust satellite network brings the reliable connectivity that enables this. We look forward to continuing to collaborate with Korean Air to leverage consistently fast, high-quality Wi-Fi to deliver distinct digital experiences to more of its passengers.”

According to Viasat’s 2023 Passenger Experience Survey, 81% of passengers in South Korea indicated that the presence of high-quality in-flight Wi-Fi would increase their likelihood of choosing the same airline for future travel. This sentiment is reinforced by the 80% of respondents who consider having Wi-Fi access during their flight as “important,” highlighting the escalating interest in in-flight connectivity among passengers.

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