Tokyo September 22 Travel Alert Qantas Offers Refunds and Flexible Rebooking as Typhoon Dujuan Disrupts Flights and Ground Transport: What You Need to Know

Tokyo September 22 Travel Alert Qantas Offers Refunds and Flexible Rebooking as Typhoon Dujuan Disrupts Flights and Ground Transport: What You Need to Know. For Tokyo travellers, September 22 brings another travel alert as severe weather affects journeys. Qantas offers refunds and flexible rebooking because Typhoon Dujuan disrupts flights and ground transport across key routes. What you need to know is simple: eligible passengers have more choices, while heavy rain, strong winds, road closures and wider transport problems can still affect airport access. Therefore, travellers should check flight status, local connections and booking options before departure to avoid unexpected disruption.

Qantas Activates Special Travel Flexibility for Tokyo Passengers

Qantas confirmed flexible arrangements for customers travelling to or from Tokyo because of the severe weather conditions.

The policy applies to passengers who booked eligible Qantas flights on or before 22 September 2026 and were due to travel between 22 and 24 September inclusive.

Eligible passengers can choose a fee-free refund, receive a Flight Credit or change their travel date by up to seven days from their original departure date. Change fees are waived under the arrangement, although Qantas states that seat availability applies and fare differences may still be payable.

Passengers who booked directly with Qantas can manage eligible changes through Manage Booking or contact the airline. Those who booked through a travel agent or another provider should contact the original booking channel.

Qantas Tokyo Travel Policy at a Glance

Sydney, Melbourne and Brisbane Tokyo Routes Are Relevant

Qantas’ official international network connects three major Australian cities directly with Tokyo.

Sydney operates to Tokyo Haneda, while Melbourne and Brisbane serve Tokyo Narita. Qantas’ route information indicates that the Sydney–Haneda service normally averages one flight per day.

The two-airport structure is important for travellers. Passengers should confirm whether they are flying through Haneda or Narita because weather and surface transport conditions can affect access to each airport differently.

The Qantas flexibility policy should not be interpreted as confirmation that all Tokyo services have been cancelled. It provides customers with additional options because the wider travel environment has been affected.

Typhoon Dujuan Brings Exceptional Rainfall to Eastern Japan

Japan’s Ministry of Land, Infrastructure, Transport and Tourism reported that Typhoon No. 25 formed near the Mariana Islands at 21:00 on 16 September.

The storm approached the Ogasawara Islands on 19 September before moving close to the Izu Islands and Kanto-Koshin region on 21 September as a large and strong typhoon.

Between 19 and 21 September, accumulated rainfall exceeded 800 millimetres in parts of the Izu Islands. More than 500 millimetres was recorded in Shizuoka Prefecture, while rainfall exceeded 450 millimetres in Chiba Prefecture.

The ministry also reported that some observation locations recorded their highest-ever 24-hour rainfall totals or September records on 21 September.

Strong Winds and Landslide Warnings Increase Travel Risk

Wind conditions were also significant.

A maximum instantaneous wind speed of 30.4 metres per second was recorded at Chichijima in Tokyo on 19 September.

On 21 September, gusts exceeded 20 metres per second in the Kanto region and 30 metres per second in the Izu Islands. Miyakejima recorded a maximum instantaneous wind speed of 38 metres per second, equal to roughly 137 kilometres per hour.

Tokyo’s Oshima Town was placed under a Level 5 landslide special warning between 12:40 and 23:00 on 21 September. Level 4 warnings connected with landslides, flooding and heavy rainfall were also issued across parts of the Tokai and Kanto-Koshin regions.

Japan Records 457 Flight Cancellations on 21 September

Official Japanese Government data show substantial aviation disruption.

The Ministry of Land, Infrastructure, Transport and Tourism reported zero flight cancellations on 19 September, followed by 33 cancellations on 20 September.

On 21 September, the number increased sharply to 457 cancelled flights. These included 152 Japan Airlines flights, 150 ANA flights and 155 services operated by other carriers. Most affected flights were linked to arrivals and departures in the Kanto region.

A further 26 cancellations were planned for 22 September according to the ministry’s sixth situation report issued at 09:00 that day.

It is important to distinguish these figures from Qantas operations. The Japanese Government report does not provide a separate Qantas cancellation figure. Therefore, the 457 cancellations should be described as Japan-wide aviation disruption rather than Qantas cancellations.

The ministry also reported no airport facility damage preventing aviation operations as of 23:00 on 21 September.

Rail, Ferry and Bus Services Face Wider Disruption

The effects of Typhoon Dujuan extended well beyond airports.

As of 07:45 on 22 September, 14 conventional railway lines operated by seven companies were suspended. However, Japan’s Shinkansen high-speed rail network had no suspended lines at that reporting point, and no additional Shinkansen suspensions were scheduled.

Ferry travel was also heavily affected. Government data showed 36 ferry routes operated by 31 companies were suspended, mainly across the Kanto and Kyushu regions.

Bus passengers faced further disruption. A total of 123 express-bus routes operated by 35 companies were suspended, particularly services involving Ibaraki, Chiba and Nagano. Another 151 scheduled bus routes operated by 15 companies were suspended, mainly across Tokyo, Chiba and Shizuoka.

Road Closures Could Affect Airport Transfers and Onward Journeys

Road conditions remain another important issue for international travellers.

Japan’s transport ministry reported 17 expressway sections across four routes closed because of storm damage as of 06:00 on 22 September. These included sections of the Tateyama Expressway, Futtsu-Tateyama Road, Chiba-Togane Road and Metropolitan Inter-City Expressway.

Another 14 expressway sections were closed after rainfall thresholds were exceeded.

Flooding, landslides and debris also affected national and prefectural roads in Chiba, Ibaraki and Kanagawa. This means a passenger’s flight may operate while the journey to or from an airport remains difficult.

What Qantas Travellers Should Do Before Flying to Tokyo

Travellers scheduled to fly between 22 and 24 September should check their individual Qantas flight status before leaving for the airport.

Passengers should also verify whether their service uses Haneda or Narita and review rail, road and local transport conditions separately.

Eligible Qantas customers who no longer wish to travel under their original booking can consider the airline’s refund, Flight Credit or seven-day date-change options.

Qantas also advises that passengers affected by disruption close to departure may receive updates through email, SMS or telephone.

For travellers, the key point is that the disruption extends beyond aircraft movements. Japan’s official data show simultaneous pressure across aviation, railways, buses, ferries and roads. Qantas’ temporary flexibility therefore gives affected Tokyo passengers additional options while transport networks recover from the effects of Typhoon Dujuan.

Tokyo September 22 Travel Alert Qantas Offers Refunds and Flexible Rebooking as Typhoon Dujuan Disrupts Flights and Ground Transport: What You Need to Know. Severe weather caused widespread disruption, so Qantas introduced extra flexibility for affected Tokyo passengers. Heavy rain, strong winds, flight cancellations, road closures and suspended transport services increased uncertainty across the journey. As a result, eligible travellers can seek refunds, Flight Credit or rebooking within the permitted window. Passengers should still check individual flight status and local transport before departure because the wider disruption can affect airport access even when a scheduled Qantas flight continues operating normally.

Image: Qantas Airline