Accor Unites with Radisson, The Erawan Group and More Hotel Groups and Hospitality Companies Participating at Bangkok Hotel Innovation Summit 2026

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Thailand Hotel Innovation Summit 2026 brings global hospitality leaders and smart technology to Bangkok on 21 October, connecting hotel operators, investors and technology specialists. The event will explore artificial intelligence, sustainable operations, digital guest experiences and revenue management, highlighting Thailand’s growing role in shaping the future of regional hospitality.

Thailand Hotel Innovation Summit 2026 Brings Global Hospitality Leaders and Smart Technology to Bangkok

Bangkok is preparing to welcome senior hospitality executives, hotel owners, investors and technology specialists for the Thailand Hotel Innovation Summit 2026 on 21 October. The event will bring together industry leaders to discuss how new technology, sustainable business practices and smarter hotel operations can strengthen Thailand’s hospitality sector.

Organised by Escom Events, the one-day conference will take place at Radisson Blu Plaza Bangkok. More than 300 hospitality professionals are expected to participate, with discussions covering artificial intelligence, revenue management, smart buildings, hotel investment and digital guest services.

According to the official summit website, the event will focus on improving operational efficiency while delivering seamless guest experiences.

Thailand Welcomes International Hospitality Professionals

Thailand will lead participation at the summit, accounting for 81 per cent of the organiser’s published audience breakdown. Singapore follows with six per cent, while India represents three per cent and China two per cent.

Japan and South Korea each account for one per cent. Other ASEAN markets represent five per cent, while Europe and North America are also included in the international audience profile.

These figures illustrate the event’s regional reach and the growing importance of cross-border cooperation in hospitality technology.

However, the published percentages describe the organiser’s audience profile rather than a confirmed list of exhibiting countries. The summit has not published a complete country-by-country exhibitor register.

For participating businesses, the international gathering provides opportunities to exchange operational knowledge, examine new products and establish commercial relationships across Asian hospitality markets.

Marriott, Accor and Radisson Join Major Hospitality Discussions

Several established hotel groups and hospitality organisations are represented in the summit’s published speaker programme.

Marriott International will be represented by Arvind De Souza, Market Director of Revenue Strategy, while Accor’s Jens Reichert, Vice President Development – TCLMV, is also listed.

Radisson Hotel Group, Centara Hotels & Resorts, ONYX Hospitality Group, Absolute Hotel Services and La Vie Hotels & Resorts feature among the participating organisations.

Other represented businesses include The Erawan Group, Montara Hospitality Group, Lebua Hotels & Resorts, Fusion Hotel Group and Koko Global Hospitality.

The Thai Hotels Association will also participate, with President Thienprasit Chaiyapatranun scheduled to address Thailand’s hospitality outlook for 2027.

Their involvement places hotel development, commercial performance and guest satisfaction at the centre of the programme.

Technology Companies Bring Smart Hotel Solutions to Bangkok

Hospitality technology providers will play an important role in the summit’s business discussions.

MBTech Australia and HDL Automation have been announced as exhibitor sponsors. Their areas of expertise include hotel procurement, inventory management, smart automation and connected building technology.

Profitroom and UPGroup Asia are also associated with the summit as sponsors.

The programme features representatives from Agilysys, Canary Technologies and Winnow, bringing expertise in hospitality software, guest engagement and food waste management.

These businesses operate in areas that are becoming increasingly important for hotels seeking to control expenditure while maintaining service standards.

Technology demonstrations, conference discussions and networking sessions will provide opportunities for operators to evaluate systems that may improve efficiency and commercial performance.

Artificial Intelligence Takes a Central Role

Artificial intelligence will be a major discussion point as hotels examine how automation can support everyday operations.

AI-enabled systems can assist with room pricing, energy consumption, maintenance planning and workforce scheduling.

For hotel managers, such applications may help identify unnecessary expenditure and improve the use of available resources.

Digital check-in, mobile guest services and connected room technology will also feature in the wider discussion about modern hospitality.

However, the programme recognises the importance of balancing automation with personal service.

For Thailand’s hospitality industry, technology adoption presents an opportunity to improve operational performance while preserving the human interaction that remains important to the guest experience.

Sustainability Becomes a Commercial Priority

Sustainability will receive particular attention through discussions about energy efficiency, food waste and responsible hotel management.

One scheduled panel will examine how Thai hotels are turning sustainability into a revenue strategy.

Representatives from ONYX Hospitality Group, The Erawan Group and Marriott International are among the listed participants.

Winnow will contribute a presentation examining predictive approaches to food waste management.

The discussions will consider how hotels can reduce unnecessary resource consumption while protecting profitability.

For properties facing higher operating expenses, investments in efficient systems may offer both environmental and financial benefits.

Hotel Investment and Revenue Management Shape the Agenda

Hotel investment, property development and revenue optimisation will form another important part of the summit.

Industry representatives will examine how operators can respond to changing guest expectations and evolving market conditions.

Revenue management discussions will consider dynamic pricing, direct bookings, distribution technology and additional income opportunities beyond accommodation.

These topics are particularly relevant to hotel businesses seeking stronger financial performance without relying exclusively on higher room rates.

The programme will also explore hotel technology integration, including the practical challenges of connecting different software systems across hotel operations.

Such discussions can help decision-makers assess which investments are commercially suitable for their properties.

Bangkok Strengthens Its Role as a Hospitality Business Destination

Hosting the summit reinforces Bangkok’s position as a meeting point for regional hospitality executives and technology businesses.

The event will connect hotel owners, developers, consultants, suppliers and investors through conference sessions, exhibition showcases and executive networking.

Its location at Radisson Blu Plaza Bangkok provides a central setting for business discussions and industry engagement.

For international participants, the gathering offers an opportunity to understand Thailand’s hotel market and explore potential partnerships.

The summit also reflects the broader importance of business events in bringing professional communities together and encouraging knowledge exchange.

“The Thailand Hotel Innovation Summit 2026 represents an important opportunity for the global hospitality industry to exchange knowledge, explore new technologies and build meaningful business partnerships. Bangkok provides an excellent setting for discussions that connect established hotel brands with emerging technology providers and forward-thinking investors.

Thailand has developed a strong reputation for hospitality, and events such as this can help the industry combine its traditional service strengths with modern innovation. Artificial intelligence, sustainable hotel operations, smart building solutions and improved revenue management are increasingly important for long-term business success. The participation of international hospitality professionals also demonstrates the value of regional cooperation and knowledge sharing.

At Travel And Tour World, we welcome initiatives that encourage responsible innovation, strengthen tourism investment and support better guest experiences. This summit offers a valuable platform for industry leaders to develop practical ideas that can benefit hotels, travellers and tourism businesses worldwide.”— Anup Kumar Keshan, Founder and Editor-in-Chief, Travel And Tour World

Thailand Hotel Innovation Summit 2026 will connect international hospitality professionals in Bangkok through discussions on technology, sustainability and hotel profitability. With leading hotel groups, technology providers and investors represented, the event offers practical opportunities for collaboration, industry learning and business development while supporting Thailand’s evolving hospitality and tourism sector.