Wednesday, May 30, 2018
Amtrak is now offering assigned seating for customers traveling in Acela First class on select departures. Assigned seating will allow customers to select their preferred seat in First class ahead of time: choosing between a single or double seat, a window or an aisle, or a two- or four-person conference table. After evaluating this launch, Amtrak will introduce seat assignments on more departures in 2018.
“By reducing the anxiety and stress of boarding, we’re making the onboarding process easier, while continuing to ensure the safety of our customers,” said Amtrak Chief Marketing Officer Tim Griffin. “Customers have long requested assigned seats on trains, allowing families, friends and colleagues to sit together.”
Seats are automatically assigned upon reservation. To select a preferred seat, customers can simply modify their assigned seat at any time prior to boarding at Amtrak.com, through Amtrak’s mobile app or with a ticket agent. There are no fees to choose or modify a seat assignment.
If a customer doesn’t show for their assigned seat after two hours, it will reopen to someone without a reservation or for resale.
In addition to the assigned seating offering, customers can sit in comfort on Amtrak trains, instead of traffic, and avoid the additional costs of driving, parking, tolls and gas. The assigned seating initiative is the latest of Amtrak’s current amenities, including large spacious seats with no middle seat, improved Wi-Fi, outlets at every seat, a generous baggage policy, and the best sightseeing opportunities in the country.
Tags: Amtrak
Monday, April 29, 2024
Sunday, April 28, 2024
Monday, April 29, 2024
