Belgium’s Radisson Hotel Group Sets the Bar for Responsible Hospitality by Opening Verified Net Zero Hotels in Manchester and Oslo Ushering in a New Era of Sustainable Luxury

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Radisson Hotel Group, one of the world’s leading hospitality companies, has recently unveiled its 2025 Responsible Business Report, showcasing significant progress in sustainability. The report highlights the group’s commitment to environmental responsibility and reducing emissions, marking a key milestone in their sustainability journey. Notably, Radisson Hotel Group has introduced its first Verified Net Zero hotels in Manchester City Centre and Oslo City Centre in 2025, demonstrating a scalable model for achieving sustainability goals across its global hotel portfolio.

In a world facing climate challenges and shifting guest expectations, Radisson Hotel Group’s strategic approach to sustainability is evolving. The report not only outlines environmental achievements but also reflects a comprehensive plan that aligns with the company’s long-term vision of achieving Net Zero emissions by 2050. The commitment to sustainability is integrated within the company’s operational framework, reinforcing their mission to balance business success with responsibility towards the environment and communities.

Radisson Hotel Group’s Commitment to Net Zero Emissions

The 2025 Responsible Business Report underscores Radisson Hotel Group’s continuing efforts to embrace sustainability across all aspects of its operations. A major highlight of the report is the successful launch of the group’s first Verified Net Zero hotels. Located in Manchester City Centre and Oslo City Centre, these properties are pioneers in demonstrating how hotels can achieve Net Zero status while maintaining exceptional operational standards and providing excellent guest experiences.

This milestone is part of the group’s broader sustainability roadmap, which outlines a structured five-year plan. The strategy focuses on key areas such as energy efficiency, electrification, renewable energy, and responsible resource management. These initiatives are part of Radisson Hotel Group’s commitment to addressing climate-related challenges and regulatory demands while maintaining high levels of operational excellence.

The Verified Net Zero certification for these hotels highlights the group’s success in reducing carbon emissions across scopes 1, 2, and 3. By managing energy use and reducing waste across its global portfolio, Radisson Hotel Group sets a precedent for other hospitality brands looking to lower their environmental footprint.

Sustainable Innovation Across Three Key Pillars

Radisson Hotel Group’s sustainability strategy is centred around three core pillars: Think People, Think Community, and Think Planet. Each pillar reflects the company’s commitment to social responsibility and environmental stewardship, and the group is taking proactive steps to make these pillars a reality.

Think People: Empowering Employees and Driving Talent Development

Under the Think People pillar, Radisson Hotel Group has invested significantly in workforce development and employee well-being. The group is dedicated to offering career progression opportunities and nurturing a diverse, inclusive work environment. With a workforce of more than 75,000 team members across 100 countries, Radisson has made great strides in ensuring its employees are supported and valued.

The Radisson People Foundation, launched in 2024, has provided critical assistance to over 250 employees facing hardship, demonstrating the company’s commitment to its people. Additionally, the group’s employee engagement score reached an impressive 84%, with 31% of leadership positions held by women, showing significant progress in fostering a diverse leadership team.

Think Community: Strengthening Local Partnerships and Making a Difference

The Think Community pillar reflects Radisson Hotel Group’s ongoing commitment to giving back to the communities where it operates. The group’s partnership with Just a Drop, an organisation dedicated to providing clean water, sanitation, and hygiene, has impacted over 34,000 people globally. In 2025, Radisson Hotel Group also made financial contributions of 890,000 euros in cash and in-kind donations, alongside 79,000 volunteer hours contributed by hotel and corporate teams.

These efforts align with Radisson’s long-standing focus on responsible sourcing and community development, ensuring that its operations have a positive impact on local communities and the environment.

Think Planet: Reducing Emissions and Embracing Renewable Energy

The Think Planet pillar drives Radisson Hotel Group’s commitment to reducing its carbon footprint and embracing renewable energy sources. The company reported a 23% reduction in emissions intensity per square metre compared with 2019, with a 6% reduction in Scope 1 and 2 emissions. Furthermore, Radisson’s growing portfolio of hotels now includes 78 properties operating on 100% renewable electricity, showcasing the group’s dedication to sustainability.

As part of its strategy, Radisson Hotel Group aims to expand the use of renewable energy across its portfolio, making sustainability a core component of its long-term vision. The group’s approach to energy efficiency and electrification not only supports environmental goals but also enhances operational efficiency across its properties.

The Road Ahead: Expanding Radisson’s Verified Net Zero Model

Looking ahead, Radisson Hotel Group is focused on expanding its Verified Net Zero hotel strategy, aiming to reduce emissions across its global portfolio. The success of the Manchester and Oslo properties has laid the foundation for scaling this initiative across other locations in the future. By incorporating sustainable practices in its daily operations, Radisson is creating a blueprint for the hospitality industry to follow as it works toward Net Zero goals.

Radisson’s approach to sustainability reflects its broader business strategy, which integrates environmental responsibility with operational excellence. As the industry continues to face increasing regulatory pressures and evolving guest expectations, Radisson’s commitment to sustainability positions it as a leader in responsible hospitality.

Conclusion: A Vision for a Sustainable Future

Radisson Hotel Group’s 2025 Responsible Business Report demonstrates the company’s strong commitment to sustainability across its global hotel portfolio. The launch of its first Verified Net Zero hotels in Manchester and Oslo represents a major achievement in the group’s journey to reduce carbon emissions, and the continued focus on renewable energy, energy efficiency, and sustainable resource management will drive the company toward its ultimate goal of Net Zero emissions by 2050.

By embracing sustainability through its Think People, Think Community, and Think Planet pillars, Radisson Hotel Group is leading the way in creating a more sustainable and responsible hospitality industry. The group’s dedication to making a positive impact on the environment and its communities ensures that Radisson will continue to set the standard for responsible business practices in the years to come.