Singapore Hosts Access Hospitality’s AI-Powered Access Evo Showcase at ITB Asia 2026

Access Hospitality Showcases Access Evo at ITB Asia 2026 to Simplify Hotel Operations, highlighting how connected technology can improve daily hotel management. Presented in Singapore, the platform brings together business information, artificial intelligence and automated workflows, helping hospitality teams reduce manual work, understand performance and make more informed operational decisions.

Access Hospitality Presents Connected Hotel Technology in Singapore

Access Hospitality showcased its Access Evo platform at ITB Asia 2026, held from 21 to 23 October at the Sands Expo & Convention Centre in Singapore. The presentation highlighted how hotels can use connected technology to manage daily operations, analyse business performance and respond more quickly to changing market conditions.

The hospitality industry increasingly depends on digital systems for reservations, guest relationships, room pricing and distribution. However, these systems often operate separately, making it difficult for hotel teams to access information in one place.

Access Evo aims to address this challenge by bringing information, tools and workflows together through a connected platform.

The technology is designed to help hotel employees identify important tasks, understand business trends and take action without constantly moving between different applications.

Global Survey Highlights Growing Technology Challenges for Hotels

The importance of connected hotel technology was reinforced by findings from the Global AI Sentiment Survey 2026.

The survey covered hospitality technology decision-makers across five countries: the United Kingdom, United States, India, Malaysia and Indonesia.

According to the findings, 89% of respondents reported that the number of systems used by their teams had increased over the previous year.

This growth highlights a major challenge for hospitality businesses. Although digital platforms provide useful information, managing several disconnected systems can increase administrative work.

Hotel employees may spend valuable time preparing reports, checking reservation information and comparing performance figures.

Access Hospitality is positioning Access Evo as a way to simplify these processes by connecting information and making it easier to use.

Access Evo Introduces AI-Powered Tools for Hotel Teams

Access Evo combines operational information with artificial intelligence and workflow automation to support hotel management.

One of its central features is a personalised dashboard that allows employees to begin their working day with a clear view of important information.

The dashboard can be tailored to individual roles, helping employees identify tasks that require immediate attention.

Another feature allows users to ask questions about hotel performance in plain English.

Instead of manually searching through reports, employees can request information and examine the supporting figures.

The platform is also designed to support individual tasks through instructions and rules established by hotel management.

Routine processes can be automated within these boundaries, potentially reducing repetitive administrative work.

These functions are intended to help employees spend more time addressing guest needs and operational priorities.

Integration Across Hotel Booking, Revenue and Distribution Systems

A major focus of Access Evo is its ability to connect different hospitality technology products.

The platform is designed to work across Access Hospitality solutions, including its Channel Manager, Booking Engine and Revenue Management System.

It can also connect with third-party technology through integrations.

This approach aims to give hotel operators a clearer understanding of their commercial and operational performance.

For example, connected information can help teams examine booking activity alongside revenue management data.

Such visibility may support more informed decisions about room availability, distribution and pricing.

However, Access Hospitality has confirmed that the platform’s capabilities are being introduced progressively.

Feature availability depends on the product, subscription plan and market.

Hotel Managers Retain Control Over Automated Decisions

Access Hospitality has emphasised that Access Evo is designed to operate within rules established by hotel teams.

Automated tasks are restricted to approved boundaries, while higher-risk outputs are returned for human approval.

This structure allows hotels to introduce automation without handing unrestricted control to artificial intelligence.

Human oversight remains particularly important when technology supports commercial decisions and operational processes.

By combining automation with approval mechanisms, the company aims to help hospitality businesses improve efficiency while maintaining management control.

ITB Asia 2026 Highlights the Future of AI in Hospitality

During ITB Asia 2026, Nicola Longfield, Chief Commercial Officer, Global Accommodation at Access Hospitality, highlighted the importance of connected hotel systems.

“Hotels need their systems to work together so teams can see what matters and act on it faster. ITB Asia is the right place to show how Access Evo helps hotel teams make faster, more confident decisions,” Longfield said.

She also participated in a conference session titled “Beyond the Buzzword: AI, Connected Systems and the Future of the Guest Experience.”

The discussion placed artificial intelligence and connected systems within the wider conversation about hospitality technology and guest services.

Access Hospitality presented Access Evo at booth B177, allowing industry professionals to explore its approach to connected hotel management.

The showcase reflected growing industry interest in technology that can simplify operations rather than create additional administrative demands.

Access Hospitality’s Access Evo showcase at ITB Asia 2026 highlighted the growing importance of connected hotel technology. By combining operational information, AI-powered insights and controlled automation, the platform aims to simplify hotel management. Its gradual introduction could help hospitality businesses improve efficiency while keeping employees responsible for important decisions.

Access Hospitality’s Access Evo showcase at ITB Asia 2026 highlighted the growing importance of connected hotel technology. By combining operational information, AI-powered insights and controlled automation, the platform aims to simplify hotel management. Its gradual introduction could help hospitality businesses improve efficiency while keeping employees responsible for important decisions.