Enhancing guest experiences: SONIFI elevates hospitality technology landscape in Mexico

Tuesday, April 2, 2024

SONIFI, a prominent player in hospitality technology, is expanding its investment efforts in Mexico, a burgeoning market in the hospitality sector and a popular destination for tourists worldwide. With a steadfast presence spanning three decades, SONIFI has established itself as a trusted provider in Mexico, boasting a corporate office and an experienced team based in Mexico City.

“The market growth in Mexico has been unprecedented in recent years,” said Shivan Sihota, Vice President for SONIFI Mexico and International. “Travelers expect the best experiences at these properties, and SONIFI is here to help hoteliers deliver that with our solutions that improve guest satisfaction, increase revenue and drive brand loyalty.”

Over the past year, SONIFI has successfully implemented numerous projects for renowned global brands such as Marriott, Hyatt, and Pueblo Bonito, alongside independent resorts and luxury properties across Mexico, the Caribbean, Central America, and Colombia.

“We’re proud to serve our Mexico properties with local staff who are available with direct line Spanish call support and efficient on-site service,” Sihota said.

Operating as part of SONIFI Solutions, Inc., the Mexico division maintains a dedicated team of technical professionals and field service experts to deliver round-the-clock support to local customers. While SONIFI has primarily focused on deploying its interactive TV system and proprietary streaming solution, STAYCAST, in Mexico, the company is gearing up to introduce guest internet services in the near future.

“We’ve seen great success with our reliable and scalable Wi-Fi, streaming and interactive TV deployments in hundreds of thousands of rooms in the U.S. and Canada. We’re excited to expand our offerings and become a single provider for Wi-Fi and entertainment solutions to our partners in Mexico, too,” Sihota said. “We’re committed to providing the best technology experiences to guests, and the best service and support to hoteliers.”

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