Sagano Scenic Railway unveils easy online booking for Romantic Trains

Friday, February 2, 2024

Sagano Scenic Railway Co., Ltd. has revamped its Internet reservation system for the “Sagano Romantic Trains,” offering a more convenient booking method starting from February 1, 2024. This upgraded system enables passengers to seamlessly make reservations on their computers or smartphones and easily board the train by presenting their e-ticket at the ticket gate. Additionally, the system accommodates disabled passengers by allowing them to purchase special discount tickets online, streamlining the reservation process. The company anticipates a widespread adoption of its improved reservation system.

Launch Date: February 1, 2024 (Thursday)

Train Ride Commencement: March 1, 2024 (Friday)

How to Use:

1. Visit the online reservation website.
2. Reserve seats on preferred trains.
3. Complete payments using credit cards.
4. Present the e-ticket at the ticket gate to board.

Tickets Available for Purchase:

• Regular tickets
• Discounted tickets are available for passengers facing physical, mental, and intellectual disabilities.

Conditions for Using the System:

• Purchase Period: From 12 a.m. one month before the train ride until five minutes before departure.
• Maximum Passengers in a Single Reservation: Eight
• Cancellations without charges can be made until 23:59 the day before scheduled trips.
• Cancellations are not allowed on the day of scheduled trips.
• Reservation Changes: Reserved seats can be changed until 23:59 the day before scheduled trips.
• If a passenger wishes to change the boarded train, they must cancel the reservation and book the desired train.

Other Conditions:

• Passengers using discount tickets may need to present, if requested, their certificates validating the conditions for the offered discounts.
• Reservations at JR West’s Ticket Offices at specific stations and through its online reservation systems “e5489” and “JR-WEST ONLINE TRAIN RESERVATION” are no longer available.

« Back to Page