Concord Hospitality Marks Four Decades of Unparalleled Growth and Excellence

Written By: Srishty Mishra

Srishty Mishra

A passionate storyteller and emerging journalist, I am currently pursuing my Master’s in English at DU while diving deep into the world of journalism. With two years of practical experience, I have cultivated a knack for transforming ideas into engaging narratives that captivate readers. My journey blends academic insight with real-world reporting, allowing me to explore culture, travel, and lifestyle through a creative and informed lens. Committed to delivering fresh, authentic, and impactful content, I strive to make every story not just read, but truly experienced.

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February 22, 2025 3:19 PM

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Concord Hospitality celebrates 40 years of innovation, growth, and excellence, marking four decades of industry leadership and groundbreaking success.

Concord Hospitality Marks Four Decades of Excellence, Innovation, and Growth

Concord Hospitality, a trailblazer in hotel management and development, proudly commemorates its 40th anniversary, celebrating four decades of industry leadership and groundbreaking contributions. Since its establishment in 1985 in Ohio, Concord has evolved from a modest startup into a powerhouse in hospitality, now headquartered in North Carolina and overseeing a diverse portfolio of 145 hotels spanning 25 U.S. states and two Canadian provinces. The company’s partnerships with Hilton, Hyatt, Marriott, and IHG reflect its unwavering commitment to excellence across full-service, luxury, lifestyle, extended-stay, and select-service properties.

Under the visionary leadership of Founder and CEO Mark Laport, Concord has built a sterling reputation as a top-tier management company, consistently earning accolades from brand partners for its exceptional service and innovative approach to hospitality. The company’s success extends beyond hotels, with more than 30 bars and restaurants under its management, and an ambitious pipeline of 14 new hotels and six restaurants set to debut in 2025, further cementing its status as an industry leader.

A Legacy of Achievements and Transformational Growth

From opening its first property in Pennsylvania to becoming a North American hospitality giant, Concord’s journey has been defined by strategic expansion, cutting-edge developments, and industry recognition. A standout moment in 2024 was its pivotal role in elevating Atlanta’s Gas South District into a premier destination with the launch of The Westin Atlanta Gwinnett—a 348-room luxury hotel featuring a state-of-the-art meetings and events space. This landmark project earned “Opening of the Year” at the 2024 MINA & Full-Service Owners Conference, reinforcing Concord’s ability to deliver exceptional guest experiences and set new industry standards.

Looking ahead to 2025 and beyond, Concord is poised for another wave of growth, focusing on expanding its market presence and pioneering new hospitality trends. With an unwavering commitment to operational excellence and guest satisfaction, the company is reinforcing its standing as a trusted operator and innovator in the hospitality sector.

Excellence in Service, Community, and Corporate Responsibility

Concord Hospitality’s culture of empowerment, collaboration, and innovation has been instrumental in its sustained success. This commitment was recognized in 2024, when the company ranked among the top four in the J.D. Power North America Third-Party Hotel Management Guest Satisfaction Benchmark, surpassing the prestigious 700-point threshold. Evaluated on six critical factors—staff service, guest rooms, food and beverage, hotel facilities, communications and connectivity, and overall value—this ranking solidified Concord’s reputation for delivering top-tier hospitality experiences.

Beyond its operational achievements, Concord remains deeply dedicated to corporate responsibility. In 2024, the company was honored with the Serve 360 Award at the MINA & Full-Service Owners Conference, recognizing its steadfast commitment to charitable initiatives and social impact efforts. This award underscores Concord’s mission to make a difference beyond hospitality, fostering meaningful relationships with communities and team members alike.

A Future Defined by Vision and Innovation

To mark this milestone anniversary, Concord will host a series of celebrations throughout 2025, honoring its team members, partners, and communities. These events will reflect on past achievements while offering insights into the company’s bold vision for the future, reaffirming its commitment to innovation, service, and sustained growth.

As Concord Hospitality embarks on its next chapter, it continues to redefine what it means to be an industry leader—blending tradition with forward-thinking strategies to shape the future of hospitality.