Revolutionizing Travel New Tech Enhances Accessibility

Tuesday, September 24, 2024

Signapse, in partnership with Network Rail, South Western Railway, and Whoosh Media, has launched a groundbreaking technological solution that revolutionizes rail travel for Deaf passengers. By leveraging the power of AI, Signapse has developed a solution that can be used by any rail operator to translate passenger rail travel information into British Sign Language (BSL) in real-time.

This innovative solution provides Deaf passengers with access to vital rail travel information, including departure board information, on-platform information, and on-train journey-based information. Customers can simply scan a QR code at a station or on a train using their mobile phones to access relevant information in BSL.

The launch of this technology was marked by a special event at London Waterloo, attended by Sophie Woolley, a popular Deaf performer known for her role in the TV series Bridgerton. Sophie expressed her excitement about this new technology, emphasizing its significance for Deaf people’s access to rail travel and the broader social implications of AI.

Peter Whale, Project Manager at Signapse, highlighted the project’s goal of transforming the rail travel experience for Deaf passengers by providing timely and relevant information in BSL. He emphasized the importance of having information available in one’s preferred language for full participation in society.

Funding for this project was provided by InnovateUK as part of a larger ‘First of a Kind’ demonstrator initiative, supported by the Department for Transport (DfT). This initiative aims to bring advancements in innovation to the rail industry.

The launch of this AI-powered solution marks a significant step towards improving accessibility for Deaf passengers and demonstrates the potential of technology to enhance the travel experience for all. By providing real-time information in BSL, this technology empowers Deaf passengers to navigate rail travel with greater independence and confidence.